The Independent Municipal and Allied Trade Union (IMATU) attended the launch of the Service Charter at Gallagher Estate in Midrand, this morning.
“While IMATU is not a signatory to the Public Service Charter, we do identify with the principles outlined in this document. Local, Provincial and National Government are closely linked and a coordinated effort by all three tiers must be made to address the serious problems of corruption, over expenditure, poor service delivery, skills shortages and inadequate resources,” stated IMATU General Secretary, Johan Koen.
IMATU represents workers in the local government sector and is therefore a member of the South African Local Government Bargaining Council (SALGBC) and not the Public Service Coordinating Bargaining Council (PSCBC), but since the local government sector faces a number of the same challenges as the public sector, IMATU actively participates in related engagements.
IMATU recently met with Minister and Deputy Minister of Public Service and Administration to discuss some of these overlapping concerns as well as the Public Administration Management Bill.
“IMATU is committed to working towards achieving an efficient and sustainable service delivery model at local government level however, the commitment of our members on the ground must be matched by decisive implementation and political will at the top,” concluded Koen.
IMATU was pleased to note that the charter lists the commitments made by both the government and public service employees to improve service delivery to citizens. Minister Lindiwe Sisulu also launched the Batho Pele call centre help-line. Individuals are encouraged to contact the call centre to request information about public services, report bad service or to raise a query.