The City of Joburg is encouraging residents with unresolved billing queries, from Region B suburbs, to visit their municipal offices in the Randburg Customer Service Centre from 10 January – 10 February 2013.
“IMATU is pleased to see that steps are being actively taken to resolve outstanding billing queries in the City of Joburg. We sincerely hope that this initiative will both address outstanding billing queries now, as well as prevent future revenue related problems in these areas. While we are supportive of this initiative and our members are committed to assist where possible, a campaign of this nature should be extended to all suburbs in Johannesburg in order to resolve any backlog in its entirety,” explained IMATU General Secretary, Johan Koen
IMATU believes that with effective leadership, the strengthening of supply chain management and the rooting out of corruption; we can together strive towards making Johannesburg a world-class African city.
“We will be monitoring the progress of this initiative closely and sincerely hope that this campaign will bring successful resolution to residents’ outstanding billing queries. A successful campaign model could be rolled out in other City of Joburg Regions to improve and ensure quality service delivery,” concluded Koen.